Delete Your Chants Account
Effective 31 August 2026. You can request permanent deletion in the app or by email. There is no fee and you do not need to give a reason.
In the app
Open You, tap the three-dot account menu, then choose Delete account. Read the explanation and select DELETE MY ACCOUNT. If updated Terms are waiting for acceptance, use DELETE ACCOUNT on that screen instead. A pending or unconfirmed message is not proof that cleanup finished. Follow the recovery action or contact support if it remains stuck.
Without the app
Email support@chantsfc.com. Prefer the email associated with your account. Never send a password, sign-in code, or recovery code.
Subject: Delete my Chants account Please delete my Chants account and associated data. My Chants handle, if known: My sign-in method: I can / cannot access the email or phone associated with this account.START EMAIL REQUEST
We verify control of the account before acting. An email From address or knowledge of a public handle is not enough. We aim to acknowledge ordinary requests within two business days and complete a verified deletion within 30 calendar days, subject to an earlier legal deadline or an explained permitted delay.
What is removed
The durable workflow removes your sign-in account, public creator identity, private activity, submitted text, drafts, and owned performance uploads. Comment and reply rows can remain only as non-identifying structural tombstones. Restricted safety records created by someone else may retain your account ID as their target until the record is deleted or genuinely de-identified under the Privacy Notice. Limited legal or unresolved cleanup evidence can also remain.
Removing public access and erasing stored media are separate steps. Provider backups or recovery copies, if enabled, follow their configured periods and are not treated as live Chants content. A web request cannot remotely erase offline files on every device, operating-system backup, or copy made by another person.