Chants FC
Support
Effective 31 August 2026. Email support@chantsfc.com. Chants is operated by ThunderRiver Tech LLC. We aim to acknowledge ordinary support and video-review requests within two business days. Business correspondence can be sent to ThunderRiver Tech LLC, 5667 Treaschwig Rd #1014, Spring, TX 77373, United States.
- App problem: include your device type, app version, and what happened. Never send passwords, verification codes, or payment details.
- Wrong or outdated chant: open the chant and choose Suggest an edit.
- Abuse or safety: use Report or email us. For urgent child-safety concerns, email support@chantsfc.com with the subject “Urgent child safety”. Do not download or forward abusive material. Send its Chants location or ID and a description. If someone is in immediate danger, contact local emergency services. Chants is not an emergency service.
- Rights or privacy in content: follow Rights and takedown.
- Account deletion: use Delete account, even if you no longer have the app.
- Personal-data request: use the subject “Chants privacy request”.
- Appeal: use the subject “Chants moderation appeal” and include the content ID and your explanation.
Moderation is reviewed daily and urgent safety concerns are prioritized. Chants does not promise 24/7 monitoring, an instant reply, or automatic removal after every report.